Company Name:
Pridestaff

PrideStaff is looking for a
CUSTOMER CARE / OFFICE ASSISTANT!

SUMMARY
This position will be the main customer contact in regards to logistics.
·   Field Customer calls in regards to ship dates and logistics issues

            ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.
·   Customer Contact
oField Customer Calls in regards to logistics issues and ship dates
oLog all customer calls in the system
oLog all relevant internal communications by part number
oCoordinate expedite shipments with Management and Shipping when necessary
oPro-Actively notify the customer of orders that are potentially going to ship late based on the schedule
·   Order Accuracy
oVerify order accuracy on EDI orders that appear to have bad dates based on due dates. (Report will be generated by the scheduler after the plan and schedule have posted) this will include orders that show due dates greater than 3 months old.
oVerify any other EDI data that appears to be incorrect and route to appropriate department for resolution (i.e Double line items, rev changes etc...)

REQUIRED QUALIFICATIONS
·   Basic Computer Skills
oOutlook
oExcel
·   Knowledge of Filing Systems
·   Operation of Office Equipment
·   Handling of confidential and/or sensitive material

All candidates must be:

At least 6 months recent work history with the last 12 months
At least 18 years old and can provide proof of eligibility to work in the United States
Willing to submit to a pre-employment background check and/or drug screen
High School Diploma or Equivalent
Previous office experience

Benefits
At Pridestaff, we recognize and appreciate our team member?s hard work and enthusiasm! Therefore, we are proud to offer the Administrative Assistant a comprehensive benefits package!
Benefits available for the Administrative Assistant include:

Medical Insurance
Dental Coverage
Competitive Salary

Join Us

Company Overview
PrideStaff can offer you a wide-range of rewarding career options. Whether you prefer the freedom and variety of temporary work or the challenge of a full-time position, PrideStaff can help you find the job that best matches your skills and interests.
With offices throughout the country, PrideStaff gives you the inside track to great jobs with more than 3,000 employers.
As a PrideStaff Field Associate, you'll enjoy our generous pay and benefit package, and just as importantly, you will be treated fairly, with dignity, courtesy and respect. Work with a Staffing Firm that works for you!; Gridley, Illinois, United States; User's other ads; 309-661-1906

Office Assistant - Customer Care

Price: Free

Description

Contact:

Office Assistant - Customer Care

Price: Free

Description

Contact:

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