Your Responsibilities:
Customer Service Representatives answer inbound calls and respond to varying questions, issues, and concerns.
- Connect with customers via phone/email or chat to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions when necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track all call related information for auditing and reporting purposes
- Provide feedback on call issues
Job Types: Full-time, Part-time
Salary: $14.00 per hour
Benefits:
- Flexible schedule
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Overtime
- Self-determined schedule
Education:
High school or equivalent (Preferred)
Language:
English (Preferred)
Work Location: Remote
CSR Jobs as Work from Home
Admire Group Staffing Services, LLC. Is hiring work from home positions.
Website: www.admiregroupstaff.com
Phone, email, and Chat support.
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