Creating, developing and marketing innovative, reliable and sustainable point of sale computer systems is at the heart of SalesVu's business and mission; enabling the Group's Customers and Partners to operate these equipment in complete peace and continuity is also a priority.
SalesVu has developed a comprehensive range of associated services and international guarantees, capable of supporting users and brands in the medium and long term. The Group is one of the few manufacturers that are able to provide in-house maintenance of 100% of the equipment. Several programs and modules, including turnkey or tailor-made services are available, ensuring proximity, responsiveness and flexibility of intervention.
o Modules include OS loading, master client, and hardware specific settings and configurations.
o In case of on-site maintenance, SalesVu undertakes to intervene at D+1.
o One Year Warranty on SalesVu equipment includes a three-year extension option.
o The repair time of an SalesVu system is less than 48 hours.
o The durability of SalesVu products is ensured through a 5-year component supply cycle.
o Technical Support: In addition to the SalesVu Hot Line Service, specific technical web content can be downloaded from the SalesVu website.
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