Company Name:
Alpha One Staffing Solutions

Our Companys SaaS (Software as a Service) Practice is seeking talented Cloud Professionals to join our growing team. Over the past two years we have seen tremendous continued growth in our SaaS business. SalesForceDotCom represents the largest share of our SaaS business and we're seeing more cloud-enabled transformation programs in the pipeline than ever, increasingly connected to the social enterprise.

Business and Systems Integration professionals analyze, design and/or develop best practice business changes through technology solutions.

We are seeking a SalesForceDotCom Cloud Professionals to work with the business process and development teams to design, implement and deploy SalesForceDotCom Cloud applications to a wide variety of clients at the enterprise level. Candidates for this role should possess knowledge of SalesForceDotCom application, data migration and integration capabilities.

The candidate should have full lifecycle project experience, and the ability to uncover business requirements, develop a technical strategy and be able to create and effectively demonstrate solutions that address customer requirements.

Candidates should have an understanding of call centers, contact centers or delivery centers, and comprehension of key operational metrics and performance indicators used to manage a customer support environment.

Additionally, candidates should possess knowledge of the relationship between a customer support environment and other business units such as sales, or back-office. Candidates should have knowledge of key technology enablers used within a customer support environment such as computer telephony integration, portal self-service, knowledge or case management.

The primary location for this position is Dallas, Texas, and other preferred locations include: New York, NY, Atlanta, GA, and Boston, MA. Other locations include: CO - Denver, CA - El Segundo, CA - San Francisco, PA - Philadelphia, TX - Houston, NJ - Florham Park, GA - Atlanta, IL - Chicago, VA - Arlington, TX - Austin, DC - Washington, DC

Desired Skills & Experience
MUST HAVE:

4+ years of SalesForceDotCom systems implementation experience

4+ years of Sales and /or Service Cloud experience

4+ years of requirements gathering experience including process mapping and gap analysis

4+ years solution development on Sales/ Service Cloud, Force.com or Communities

3+ years of IT Project Management experience

Full lifecycle project experience - from requirements gathering to implementation

Experience with interpreting functional requirements to a solution spec to pass on to a development team

Ability to travel 80-100%

Bachelor Degree

PREFERRED:

SalesForceDotCom Certifications highly preferred (Architect, Admin, Developer, etc)

Large scale implementation project experience across multiple client stakeholders

Background with architecture concepts (integration styles, architecture styles, patterns)

Experience with Veeva, Oracle-Siebel, NetSuite, SAP or Workday

'A PLUS':

An understanding of call centers, contact centers or delivery centers

Software system implementation with customer support experience

SKILLS & EXPERIENCE:

Understanding of key SFDC architectural concepts (e.g. API and governor limits) and how they influence design

Technical Architect experience on implementation projects

Requirements gathering experience

Agile and Iterative experience

Supervisory experience

Bonus: $5,000 to $10,000

Company Culture
SalesForceDotCom has recognized our company as having the largest dedicated practice of any global service provider. As evidence of our leadership, we were named a leader by Forrester Research in their report: "The Forrester Wave": SalesForceDotCom Implementation, Q2 2013," having rated the Company against 45 levels of capability across three categories - current offerings, strategy and market presence.

By joining our Company you can make great ideas happen for some of the world's most dynamic companies. With broad global resources and deep technical know-how, we collaborate with clients to cultivate ideas and deliver results. Choose a career with us and enjoy an innovative environment where challenging and interesting work is part of daily life.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States, by the company(i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).

We are an EEO and Affirmative Action Employer of Females/Minorities/Veterans/Individuals with Disabilities.

Equal Employment Opportunity
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state or local law.

We are committed to providing veteran employment opportunities to our service men and women.; New York, New York, United States; User's other ads

SalesForceDotCom Business & Systems Integration Cloud Manager

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SalesForceDotCom Business & Systems Integration Cloud Manager

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