Order Manifest Associate
Ogden in Utah (United States) Zip code Zip: 84401
Publish date: December 6, 2017 10:04
Price: 11.00 USD
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Description
DIRECT AREAS OF OVERSITE:
• Pace and Flow of Orders
• Manifesting Accuracy
• Manifesting Station Layout
• Training & Troubleshooting
• Coordination with Packing and Invoicing/Warehouse
DUTIES & RESPONSIBILITIES:
• Manifesting orders accurately and in a timely manner
• Continuously review the “Dashboard” for order flow
• Setting the example and pace for the rest of the shippers
• Directing and training shippers in the orders they should be working on
• Help maintain the specified layout of the manifesting stations
• Ensure there are enough manifesting supplies on hand (labels, pouches, stock paper, etc.)
• Main point of contact between shippers and the Order Fulfillment Supervisor
• Communicating with other leads on the consistent flow of orders through the process
• Assist in troubleshooting miss-shipped orders and inventory issues
• Advising on proper levels of staffing to ensure all orders can be manifested
• Following special instructions and vendor compliance documents
• Ensuring proper manual charges are applied
• Setting example at facility for the high level of service
• Work closely with Order Release on address, service and account number issues.
REQUIRED QUALIFICATIONS:
• Hands-on experience in packing (and invoicing)
• Highly accurate, efficient flow and consistent throughput skills
• Good time management skills
• Ability to communicate to and listen effectively when relating to co-workers and supervisors
• Extensive knowledge of WorldLink
• Basic computer skills (Email, Excel, Word and web browsing)
PREFERRED QUALIFICATIONS:
• Experience in order release and picking
• Highly organized, detail oriented and sense of urgency in all matters
• Professional written, verbal and interpersonal communication skills.
• Typing over 50 words per minute
JOB EXPECTATIONS/REQUIREMENTS:
• Consistently fulfill the job roles outlined above
• Maintain clean and organized manifesting workstations and general work area
• Constantly be thinking of and suggesting new processes and ideas
• Promote continuous improvement in all areas
• Identify procedural waste and reduce or eliminate
• Strive for excellence in accuracy and throughput
• Review and follow guidelines set out in employee handbook
EVALUATION POINTS
• Accurate and consistent flow of orders through the manifesting process
• Communications with other areas of the operation
• Client satisfaction with order manifesting (shipping) accuracy
• Troubleshooting and problem solving abilities
• Attitude towards the role, other co-workers and the company
• Openness to direction from supervisors and management
• Knowledge of order manifesting SOPs and ensuring that they are being followed
ID: 81063 107 views
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