Shelter Operations Support Staff July 2013

Springfield in Missouri (United States)

Publish date: October 1, 2015 08:14

Price: Free

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Description

Company Name:
The Kitchen, Inc



Company Description:

Non-profit organization

Job Description:


ALL APPLICANTS MUST COMPLETE THE KITCHEN, INC JOB APPLICATION TO BE CONSIDERED FOR AN INTERVIEW. APPLICATIONS CAN BE PRINTED FROM OUR WEBSITE: www.thekitcheninc.org  THEN MAIL TO 1630 N JEFFERSON, SPRINGFIELD MO 65803 OR FAXED 417-831-6709


The Kitchen Inc.

 

Operations Associate                                    

 

Location:                     Missouri Hotel - Springfield, MO

Functional Area:         Operations Team                    

Department:                Resident Services

Supervisor:                  Director of Housing

Position:                      Full-Time - primarily days some nights and weekends

                                    required          

Education:                   HS diploma or GED preferred

Experience:                 1 to 2 years in Customer Service, Janitorial, Security or other relevant experience preferred

 

 


Off Sunday and Mondy
Tuesday-Saturday 11:00 p.m. - 7:30 a.m. 

Must be able to work other shifts as needed.

 
 

 

Position Description:

 

Support and change lives with compassion, dignity and service to others.   

 

An Operations Associate is responsible for helping to ensure the daily operations activities of running an Emergency Shelter and Transitional Housing program are met.  The activities required to keep a Shelter/Housing program running smoothly include answering phones, monitoring who is entering and exiting the building, completing required program paperwork, cleaning, minor maintenance, de-escalating people who are upset, property checks for safety concerns, providing assistance to residents, logging pertinent observations, interacting with the Resident Services team, encourage compliance with Program Guidelines and complete notifications when Resident does not comply, along with various other activities as deemed necessary.

 

Required Skills:


Ability to multi-task

Ability to prioritize in a chaotic environment and ensure residents are safe and receive appropriate medical care and police intervention when required

Attention to detail when completing paperwork, taking messages, and completing shift log

Ability to perform various cleaning tasks which may include heavy lifting, pushing and pulling of objects

Ability to be assertive using de-escalation techniques without the use of aggressive behavior

Compassion for the poor, mentally ill and those who have substance abuse concerns while avoiding behavior that enables them

Work independently while still being a part of the overall Resident Services Team

Ability to make independent decisions within the general Program Guidelines and the overall Mission of The Kitchen, Inc.

Ability to remain calm and treat others with dignity and respect even when their behaviors are unusual, unpleasant or appear confrontational; Springfield, Missouri, United States; User's other ads


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