Malaysian IT expert

New York City in New York (United States)

Publish date: October 1, 2015 07:12

Price: Free

Description

Company Name:
J-K Network Services

Position: Malaysian IT expert
Location: Makati City
Salary: P 49, 200.00

Requirements:
Proficiency in Bahasa Melayu
With excellent English Skills
Strong written and oral communication skills for Bahasa Malay and English Language
Knowledge in Windows and MS Office products
Excellent troubleshooting capability
Strong analytical, technical, problem solving
Customer Service experience is an advantage
Fixed Dayshift Schedule

Responsibilities:
Take calls and provide customer assistance
Troubleshoot hardware, software and network related issues of the customer
Coordinate the call with other department to find better solution to the concern
Review open cases/technical issues of the company
Escalate problems to the next level of support when necessary

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